• Returns
    Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    Items returned within 14 days will encounter a AU$13 restocking fee.

    Shipping Fees are Non Refundable.
    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

    Additional non-returnable items:
    Gift cards
    Downloadable software products
    Some health and personal care items
  • We do not accept returns or exchanges if:
    1. The item(s) have been worn or washed
    2. The item(s) have been altered
    3. The item(s) are in any way defective from the original and salable condition 
    4. The item(s) do not have the original tags on them
    5. The item(s) were a Final Sale item

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.