RETURN AND EXCHANGE POLICY
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Items returned within 14 days will encounter a AU$13 restocking fee.
Shipping Fees are Non Refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
We do not accept returns or exchanges if:1. The item(s) have been worn or washed2. The item(s) have been altered3. The item(s) are in any way defective from the original and salable condition4. The item(s) do not have the original tags on them5. The item(s) were a Final Sale item
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.